Community is at the heart of everything we do. We collaborate, listen and involve our community in product development and research (including our Beauty Panel who test our products), ensuring the products we create make them feel good and their skin look good, and that the ingredients and blends we use are the very best in natural skincare. Our customers are the heartbeat of our brand.
We help educate our customers on important topics such as sustainability, always striving to improve our packaging to make the recycling process as easy as possible for them. We educate our customers on important life stages such as the menopause. We conduct regular research with them too, understanding their expectations of Balance Me and how we can strive to improve the brand.
As a female-founded brand, we champion women at all times. Whether that’s through the charity partners we work with or the brand and influencer collaborations we do with like-minded female-owned businesses, we want women to feel empowered by their purchase decisions with Balance Me.
Our female-led team is just as important to us. We have healthcare policies that reward our team to stay fit and healthy, and we match any charitable funds raised by our employees, on a pound-for-pound basis. We offer formal training on core job responsibilities as well as reimbursements for intensive educational courses to our employees. Ultimately, we hire a workforce who live and breathe our values and are just as passionate as we are about them.
We are committed to promoting diversity. This is a constant touchpoint for us when making business decisions and planning campaign activities throughout the year. We do not tolerate discrimination of any kind; whether it be related to race, religion, gender, age, physical or mental disability, political opinion, parenthood or other classification of discrimination.