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Customer Service
For all customer service queries please complete the online form below or email us at customercare@balanceme.com. To get in touch via phone please call +44 (0)20 7593 1070 lines are open 9:00am - 5:30pm (Monday - Friday) excluding weekends and public holidays.
Alternatively please contact us through direct message on Facebook or Instagram and we will respond within 48 hours.